Booking
Every appointment you take comes through the phone. This is what changes if you add online booking, and what does not.
Preview noteOptional add-on. It is not part of the site itself — this page is here so you can see the thing before deciding on it.
What someone sees when they tap Book
The scheduling account's booking page
Who
- Natalie
- Kenny
- Kim
What
- Classic manicure $20
- Gel add-on +$15
- Dip powder $40
- Pedicure $35
When
- Thu 9:30
- Thu 11:00
- Thu 2:15
- Sun 4:00
Book Natalie · Classic manicure · Thursday 2:15
Preview noteYour site ends at the button. Tapping Book opens the booking page belonging to the scheduling account — over the top of your page, or in a new tab. It carries that account's layout, not your website's, and the drawing above is only a stand-in for it. Nothing is sent anywhere from your site, and no software of ours sits in between: the account takes the booking, writes it into that person's calendar, and emails them and the customer itself.
What it changes
- Your phone stops at 7, and at 6 on Sunday. A booking page does not.
- A Book button sits beside each person's name — next to the phone number, not instead of it.
- The booking lands in that person's calendar.
Industry research, not your reviews: 83% of regulars say they have abandoned a booking — because they could not get through, or because booking was too hard. 66% say they often need to book outside opening hours. Worth knowing where those come from: booking-software companies, who benefit from the answer. Nobody in your own reviews asks to book online. What they do say is that you get busy, and to make an appointment if you are short on time.
What stays the same
- Walk-ins. Nothing here changes who you can seat, or when.
- The phone. The number stays on every page and on the bar at the bottom of the screen.
- Anyone not taking online bookings that week keeps their button, and it says call.
How it would work
This is the version that runs on the business email, which is the cheaper of the two. The other runs on a salon booking platform and is described further down.
- The domain is registered in your name — the same one the website runs on.
- Each person gets a business email address on it: natalie@, kenny@, kim@.
- Every one of those accounts comes with its own booking page. That is the Book button beside their name.
- Somebody books a time. It lands in that person's calendar, and both they and the customer get an email straight away — and again if it is cancelled.
- Each person sets their own hours in the calendar attached to the email they already use — days off, holidays, and how long each service takes.
One account for the email and the booking. One bill, one login, one company to deal with, in your name and on your card — never through us. The one thing it asks of you is that the calendar stays current: one that is out of date takes a booking for somebody who is not in, and by then the customer is already holding a confirmation.
What that version will not do
- It will not take a deposit. A wedding party or a graduation group is usually where a salon wants money up front, and that needs either the tier above this one or a booking platform instead.
- It will not remind anyone the day before. It confirms at the moment of booking and then says nothing, so a forgotten appointment is still a forgotten appointment.
- It will not check that the email address is real, so a booking can arrive from a made-up one.
The second route — a salon booking platform — does all three, and costs roughly $44 to $70 a month depending on how many people take bookings. It is the same Book button on your side either way. Which one is right comes down to a single question: do you need to take money up front?
Or keep the phone
Some owners want the phone deliberately, because it lets them manage the book and say what else is worth doing while someone is in the chair. That is an answer, not a problem to solve.
Call (210) 368-2519Mon–Sat 9–7 · Sunday 12–6